Job: IRC21938 IT Engineer 1

Job Description/Tasks/Responsibilities

·         Supports a piece of technology in our IT infrastructure, which could include the Windows/Linux Environment, the network, the security infrastructure, etc.  Is responsible for designing, configuring, administering, and troubleshooting their technology or enterprise systems.  Serves as the technical leader within the Information Technology (IT) organization, ensuring that projects are conducted in an effective manner.  Works on complex problems where analysis of situation requires in-depth evaluation of various factors. Assists management in the evaluation and purchase or lease of technology components, networking, hardware or software from vendors.

·         Devises solutions in accordance with an implementation budget.

·         Coordinates system development tasks to include design, integration and formal testing.

·         Oversees all transitions of new systems to production.

·         Develops and completes actions in system specifications, technical and logistical requirements and other disciplines.

·         Creates and maintains programmatic and technical documentation to ensure efficient planning and execution.

·         Manages and documents system configurations.

·         Mentors junior members of the team.

·         Evaluates current systems.

·         Serves as a technical liaison to the manufacturers’ technical and service personnel regarding purchased or leased hardware and software.

·         Monitors the technology (HW, SW, network) and responds to alerts.

·         Resolves all outages and performance issues.

·         Escalates issues with vendors including carriers, manufacturers and service providers.

·         Maintains accurate documentation.

·         Mentors junior members of the team.

·         Performs other duties as assigned.

Job Requirements/Skills

·         Strong  coordination, organization, teamwork and communication skills

·         Ability to effectively present technical information

·         Ability to work effectively in individual or group settings

·         Expertise in Microsoft Windows servers

·         Expertise in installing, maintaining and troubleshooting Microsoft Windows servers

·         Expertise in Apache and IIS Webserver

·         Expertise in installing Linux operating systems

·         Understanding of Storage Area Network implementations

·         Understanding of Transmission Control Protocol/Internet Protocol networking

·         Ability to work under pressure and time constraints

Physical/Mental Requirements and Working Conditions

·         Ability to sit

·         Ability to effectively communicate; speaking, reading, understanding, writing and hearing clear English; pass audiogram in hearing conservation program as required by location

·         Ability to work inside an office

·         Ability to perform highly repetitive motions with fingers, hands, wrists, and shoulders

·         Ability to work alone, work with others, and interact with the public

·         Ability to perform under deadline pressure

·         Ability to understand and follow basic instructions and guidelines